Refund Policy

Every idol from R. Ramesh Arts Studio is handcrafted with care. Because of the handmade nature of our work, we follow the policy below for refunds and replacements.

Damage in Transit

If your idol arrives damaged, please contact us within 48 hours of delivery with clear photos and an unboxing video. We will arrange a free replacement or a full refund, whichever you prefer.

Custom Orders

Custom and made-to-order idols are non-refundable once production has begun. Cancellations are accepted within 24 hours of placing the order, before work starts.

Handcrafted Variations

Because every idol is hand-sculpted and hand-painted, small variations in colour, finish or detail are part of the craft and are not considered defects.

Refund Timeline

Approved refunds are processed within 7 to 10 business days through the original payment method.

Need Help?

Write to us or call +91 70202 90393. We will do our best to make it right.